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comcast Archives - Christian Rios' Blog

Passing the buck Comcast style!

Problem: why is my port 8080 blocked?
Christian > My Issue: why is my port 8080 blocked?
Lim Un > Hello Christian, Thank you for contacting Comcast Live Chat Support. My name is Lim Un. Please give me one moment to review your information.
Lim Un > Hi! Welcome to Comcast! How may I help you?
Christian > I am hosting a WHS 2011 in my computer in port 80 without problem but Comcast is blocking 8080 79 81 and other ports. I can not host a SVN server at the same time. Can you please unlock these ports for me?
Lim Un > I understand how frustrating this might be, Christian. I apologize for the inconvenience. Rest assured I will do everything within my means to address your concern today.
Lim Un > For me to further assist you, may I have your account number, account name and the last 4 digits of your SNN.
Christian > acc# XXXXXXXXX acc name CHRIS RIOS ssn XXXX
Lim Un > Thank you for the information, please give me a minute or two to pull up your account.
Lim Un > Oh by the way, do you know that you can protect your computer, files and your identity without slowing down your PC (or Mac). Get Norton Security Suite, a $160 dollar value, AT NO ADDITIONAL COST with your Comcast High-Speed Internet subscription. You can check out www.comcast.net/security for more information.
Lim Un > You want to unblock the other ports for you to be able to access other sites, am I getting this right>?
Lim Un > Are you still there?
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